- Information about donations is handled with respect and confidentiality to the extent provided by law.
- Some donors prefer anonymity. We will respect the wishes of contributors who prefer their gift to remain confidential.
- We do not lend, exchange, rent or sell our donor lists to other organisations.
- The personal information you provide when making an online donation or become a volunteer will be protected by Dementia Hawkes Bay and will not be disclosed to any third parties.
What information we collect
Dementia Hawkes Bay collects and uses various personal information from individuals that includes: name, amount donated, address, telephone numbers, e-mail address, comments and date of birth.
Dementia Hawkes Bay will use contact information (e-mail, telephone number and address) of individuals for these purposes only:
- Distribute receipts for donations
- Thank donors for their donation
- Inform supporters about upcoming fundraising and other events of Dementia Hawkes Bay
- Advise volunteers of volunteer opportunities
- Internal analysis and record keeping
Staff and volunteers assume all donations are not to be publicly announced unless the donor explicitly indicates otherwise. Comments given in donor forms may be used in promotional materials while comments sent to us via email or telephone are kept strictly confidential.
Access and Correction of Information
You have the right to access and request a correction to your personal information. To ensure that your recorded personal information is accurate and up to date, please notify us of any changed to your personal details as soon as possible by email firstname.lastname@example.org or by phone 06 651 8804
All access to donor financial information is strictly limited to professional staff who need to process this data. Donations made to Dementia Hawkes Bay via this website are processed via by Stripe, which adheres to the Payment Card Industry Data Security Standard (PCI DSS).
Dementia Hawkes Bay does not store, nor does it have access to, your credit card information, bank account numbers, or other account data sent to those processing services.
We do not keep a record of any financial or credit card details.
We keep your personal information in electronic form and take reasonable steps to ensure that information is protected from misuse and loss, and from unauthorised access, modification, or disclosure.
Website cookies and security
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
We also use third party website trackers, such as Google and RocketSpark, to collect information on how you use our website. These services are used to aggregate website statistics anonymously, such as number of page views, the number of unique visitors, time spent on our site, and to determine advertising effectiveness.
Donor Bill of Rights
To assure that the respect and trust of the public, donors and prospective donors can have full confidence in the not-for-profit organisations and causes they are asked to support, we declare that all donors have these rights:
- To be informed of the Dementia Hawkes Bay’s mission, of the way the organisation intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.
- To be informed of the identity of those serving on the Dementia Hawkes Bay’s governing board, and to expect the board to exercise prudent judgment in its stewardship responsibilities.
- To be assured their gifts will be used for the purposes for which they were given.
- To receive appropriate acknowledgment and recognition.
- To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law.
- To expect that all relationships with individuals representing organisations of interest to the donor will be professional in nature.
- To be informed whether those seeking donations are volunteers, employees of the organisation or hired solicitors.
- To have the opportunity for their names to be deleted from mailing lists that an organisation may intend to share.
- To feel free to ask questions when donating and to receive prompt, truthful and forthright answers.